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Privacy Policy

Confidentiality

As a user of our Internet pages, you will receive all necessary information in this data protection declaration about how, to what extent, and for what purpose we or third-party providers collect data from you and use it. The collection and use of your data is strictly in accordance with the provisions of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG) and their subsequent provisions Art. 6 Para. 1 lit. a EU Data Protection Basic Regulation (DSGVO).

 

This personal data is collected from the time you use our website. The company "FassadenGrün" assures that your personal customer data will only be collected for specified, clear and legitimate purposes, and will not be stored longer than necessary (for billing, etc..), as it is necessary for the use of our website, or as required by law. 

FassadenGrün collects and uses users' personal data only to the extent necessary to provide a functional website and the content and services of our website. The collection and use of personal data of our users takes place regularly only with the concept of the user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by legal regulations. 

 

FassadenGrün only requests personal data that is absolutely necessary for the processing of shipping orders. This includes the shipping and billing address, e-mail address, and a telephone number for any necessary consolation. Other personal data, such as birthday, bank details, or credit card number are not required. 

 

The data is processed, stored, and passed on to companies involved in the business process during order processing in the web shop. The data is mainly passed on to the shipping company and, if necessary (in the event of non-fulfillment of a payment obligation), to debt collection companies. However, the scope of the transmitted data is limited to the minimum required in each case. A passing on of the data to an unauthorized third, precisely for advertising purposes, is impossible.

 

We ensure a high level of security by using SSL encryption for particularly confidential data like payment transactions or personal enquiries sent to us.

  

Right to withdraw consent, to obtain, delete or suspend information

You have the right at any time to be informed about your stored personal data, its origin and recipient and the purpose of data processing, as well as a right to correction, blocking, or deletion of this data. You can contact us at any time at the address given under 'legal notice and contact' for further questions and concerns regarding the rectification, blocking or deletion of your personal data.

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies.

You have the right to revoke your consent to the collection of personal data at any time.

 

Cookies

By using this website and the related services, you consent to the automatic use of cookies. If you do not want or do not agree with the use of cookies and would like to deactivate cookies, you can do this via specific settings in your browser. Cookies collect data on your IP address, your browser, your operating system, and your internet connection. This information is not linked to personal data and is not passed on to third parties. You can also use our website without the use of cookies, which may limit some of the features and functions of the website.

 

Server Log Files

The host of our website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
This data cannot be associated with specific persons and is therefore anonymous. This data is not merged with other data sources. We reserve the right to subsequently check this data if we become aware of concrete indications of illegal use.

 

SSL Encryption

This website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a site user. You can recognize an encrypted connection by the address line of the browser "https://" and by the lock symbol in your browser line.

  

Contact Form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact information you provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. The information will not be passed on to third parties without your consent.

 

Shop: Customer Account / Registration / Ordering as a Guest

By registering a customer account or by placing an order as a guest, all personal information necessary to the processing and shipping of orders will be stored and passed on to the required extent to third parties, e.g. your address for shipping purposes.

 

The data entered during registration will be processed on the basis of your consent (a. 6 p. 1 l. a GDPR). You may withdraw your consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing already carried out remains unaffected by the revocation.

 

The data will not be kept longer than necessary and will no longer be used or passed on by us if the customer account is deleted. Legal retention periods remain unaffected.

 

If, after the closing of a payable contract, there is an obligation to send us your payment data (e.g. account number for direct debit authorization), this data will be required for the processing of the payment.
Payment transactions via the usual means of payment (e.g. Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the the address line of the "https://" and by the lock symbol in your browser line. With encrypted communication, your transmitted financial data cannot be read by third parties.

 

Payment Options

FassadenGrün reserves the right to carry out a credit assessment if there is a justified interest in the customer's solvency, e.g. in case of considerable advance deliveries on the part of FassadenGrün.

 

Encrypted payment transactions on this website

If, after the closing of a payable contract, there is an obligation to send us your payment data (e.g. account number for direct debit authorization), this data will be required for the processing of the payment.

Payment transactions via the usual means of payment (e.g. Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the address line of the "https://" and by the lock symbol in your browser line. With encrypted communication, your transmitted financial data cannot be read by third parties.

 

Google Analytics

This website uses functions of the web analysis service Google Analytics. Provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses "cookies." These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.

IP anonymisation

We have activated the IP anonymization function on this website. This will cause Google to shorten your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator (FassadenGrün). The IP address transmitted by your browser as part of Google Analytics is not linked with other Google data.

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) as well as Google from processing this data by downloading and installing the browser plug-in available under the following link: tools.google.com/dlpage/gaoptout

Disagreement with data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to prevent your information from being collected on future visits to this website: Disable Google Analytics. You can find more information about the handling of user data at Google Analytics in the Privacy Policy of Google: support.google.com/analytics/answer/6004245

Order data processing

We have commissioned Google with order data processing and implement the underlying specifications of the German data protection authorities when using Google Analytics.

Demographic characteristics of Google Analytics
This website uses the function "demographic features" of Google Analytics. This allows reports to be generated that contain information about the age, gender, and interests of site visitors. This data comes from interest-related advertising by Google and visitor data from third parties. This information cannot be associated with any specific individual. You can deactivate this function at any time via the ad settings in your Google Account or generally prohibit Google Analytics from collecting your data as described under "Objection to data collection."

 

Google Tag Manager

Google Tag Manager is a solution that allows marketers to manage website tags through a single interface. Tool Tag Manager itself (which implements the tags) is a cookie-free domain and does not collect personally identifiable information. The tool triggers other tags that may themselves collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will persist for all tracking tags implemented with Google Tag Manager.

 

Learn more about the Google Tag Manager Terms of Use at https://www.google.de/tagmanager/use-policy.html  Source: www.google.com/intl/de/tagmanager/faq.html

 

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). As part of Google AdWords, we use what is known as 'conversion tracking.' When you click on an ad placed by Google, a conversion tracking cookie is set. Cookies are small text files that the internet browser places on the user's computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not expired, Google and we may recognize that the user clicked on the ad and was directed to that page.

 

Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through AdWords customer websites. The information collected from the Conversion cookie is used to generate conversion statistics for AdWords customers who have opted for Conversion Tracking. Customers will know the total number of users who clicked on their ad and were directed to a page with a conversion tracking tag. However, they will not receive information that personally identifies users. If you do not wish to participate in tracking, you can opt out of this use by easily turning off the Google Conversion Tracking cookie in your Internet browser under User Preferences. You will then not be included in the conversion tracking statistics. Conversion cookies are stored on the basis of Art. 6 para. 1 lit. f of the European Union General Data Protection Regulation (GDPR). The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. More information about Google AdWords and Google Conversion Tracking can be found in Google's privacy policy: https://www.google.de/policies/privacy/



You can set your browser so as to be informed when cookies are set and only allow cookies in individual cases, accept cookies for specific cases, or generally exclude them and activate the automatic deletion of cookies when you close your browser. If cookies are deactivated, the functionality of this website may be restricted.
 

Google Web Fonts

This page uses so-called 'web fonts' provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This enables Google to know that your IP address has been used to access our website. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of art. 6 para. 1 lit. f of the GDPR. If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at developers.google.com/fonts/faq/ and in Google's privacy policy: www.google.com/policies/privacy/

 

Concerning the Use of Google Services

The Google services used on our website (e.g. Google Analytics) may not be used permanently under certain circumstances and may be temporarily deactivated for individual areas or domains belonging to FassadenGrün.
 

Payment Provider

PayPal
Payment via PayPal is possible on our website. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereafter "PayPal"). If you choose to pay via PayPal, the payment details you enter will be sent to PayPal. The transfer of your data to PayPal is based on art. 6 Para. 1 lit. a of the GDPR (consent) and art. 6 Para. 1 lit. b GDPR (processing to fulfil a contract). You have the possibility to withdraw your consent to data processing at any time. A withdrawal has no effect on the effectiveness of past data processing operations.
 

Contact for all Data Protection Matters

FassadenGrün e.K.

Sven Taraba
Leopold Str. 12
D-04277 Leipzig Germany


Phone: + 49(0)3412257810
Fax: + 49 (0)3422257639
E-mail: info@fassadengruen.de
 

Legal Basis

FassadenGrün e.K. is based in Germany. German law shall apply.